Comments from Landlords

August 2018

My house has been the care of Hardcastles for the last 10 years and I can thoroughly recommend both their management and lettings service - they're always helpful, courteous, thoughtful and caring. Best of all they have some great, long term staff including Bunny and Daisy who really get to know you and your property. My property always let with them very quickly too .. great service all round.

May 2018 

Having had our rental cottage with a 'run of the mill' agency that just put us in their portfolio and wait for a potential tenant to enquiry 'eventually' we became frustrated that 'nothing was happening' for several months. I had noticed the Hardcastles signs on several properties in our area so decided to call. Within hours a member of the team was viewing the cottage and agreeing a way forward. That was impressive. Within days Hardcastles had arranged several viewings with clients from their extensive database and we had a choice of tenants. The one we chose was closely vetted by Hardcastles for suitability and away we went. They have arranged several re-lets and every one has been excellent. The professional and enthusiastic way all of the Hardcastles team work together for and with the landlords in terms of tenant selection contracts inventories in and out payment transfers regular property checks and end of tenancy cleaning gives one a feeling of total security. They are personal and they are 'always there'. We would not even consider looking elsewhere now we have found Hardcastles.

March 2018

Hardcastles have been looking after our Cotswold home for the past 14 years while we have been living overseas. They have completely understood our needs and left us with nothing to worry about while we have been 8000 miles away. They have found us very good tenants. They managed very well the careful balancing act between looking after our tenants to ensure they are happy, while not losing sight of us as the Hardcastle’s customer. We have been entirely satisfied.

April 2017

Hardcastles have delivered an outstanding level of support as the management company for my property. They found the right tenants very quickly and provided excellent feedback through regular management visits to the house, often going above and beyond what a letting agent needs to do to ensure my property was well looked after. As a remote landlady it gave us complete peace of mind and I would have no hesitation in recommending Hardcastles as an agent that delivers a quality service with a real personal touch.

March  2017

I couldn't ask for a better agent. We moved to Australia a couple of years ago and needed an agent that we could trust to manage our rental property. Daisy has looked after everything incredibly well and is a pleasure to deal with. Finding Hardcastles was massive relief for us as we were really worried about being overseas landlords at the time of our move. I would highly recommend Hardcastles, they are very thorough and extremely professional with a good flow of communication. I will be continuing to use them for our property over the coming years.

"Thank you again for your excellent service, good price and quickly let"

"Good and friendly service"

"I have used Hardcastles for years - we have a good working relationship and they always find me good tenants"

"As a Landlord we have been very pleased with Hardcastles service throughout"

"Agent always helpful and efficient"

"May we say thank you so much for all your help in the rental of our property. We would not hesitate to use your services in the future."

"Our tenants in the flat are delightful, so many thanks for your help."

Comments from Tenants

March 2017

Hardcastles offer an excellent, personalised service. Thank you so much for making our moving experience so easy and stress free!

March 2017

I’m a client of Hardcastles Property Letting and Management - and the fundamental difference, which sets Hardcastles apart from many others, is the very professional and personal service you get from people who not only go out of their way to fully understand your requirements, but make it their goal to uniquely marry tenant, property and land-lord in a sort of triumvirate business relationship, where everyone benefits. Would I deal with Hardcastles again? You Betcha! (As the American’s would say).

“We have found both Daisy and Bunny to be extremely helpful and quick to respond to any queries. The whole process has been remarkably straightforward and we are very pleased with the service we have received.” April 2016

"I am settled already and thrilled with the cottage. I know that it could have been a far more difficult process dealing with this rental with me being abroad, but your team has been superb and assisted me every step of the way to ensure that the entire process was painless. Your professionalism is truly appreciated."

"The weather couldn't have been worse for the move yesterday but we made it and I slept like a log - for the first time in ages. I already feel very much at home."

tenancy deposit scheme